SUPPLY ISSUES

Below you'll find questions and answers for what to expect and how to go about tracking or managing your delivery.

We distribute today using Postnord in Sweden and Denmark as well as with DPD in Finland and in Europe.

Our ambition is for your goods to be shipped from our warehouse within 3-5 business days of your purchase.

For traceable delivery options, a tracking link in the delivery confirmation is sent via email or in some cases by text message.

If your package is traceable, it may be up to 48 hours before the tracking link is updated.

If your package is traceable, click the link in the delivery confirmation alternatively on My Pages to follow your order. It may take up to 48 hours for the link to be updated from sending your package from our warehouse.

If you do not collect your package on time, it will return to us, and we will then charge a handling fee. Therefore, even if you wish to exercise your right of withdrawal, you should collect your package and return it to us using the accompanying return note.

Didn't you get answers to your questions?

Contact us and we will help you further in your case.