Refund policy

When purchasing goods from www.segers.com, a 30-day right of cancellation always applies in accordance with current consumer protection legislation. This means that you have the right to cancel your purchase by notifying us within 30 days of receiving the order.

If an item has been sealed, you must not break the seal if you want to be able to exercise your right of withdrawal. The right to cancel thus ceases when you break the seal.

If you want to cancel your purchase, we ask you to make a return registration at segers.com/returanmälan. There you will find a form with the information we need to handle your case.

When exercising the right of cancellation, you pay the return shipping and are responsible for the condition of the goods after you have received the goods and during the return shipping. The item must be returned within 14 days from the date the notice of exercise of the right of cancellation being submitted to us. The product must be sent adequately packaged, in good condition and in the original box. If the product is not returned in an acceptable condition, we have the right to charge a cost for handling an unsaleable product.

When you cancel your purchase, we will refund the amount you paid for the item, excluding delivery costs. Regarding the amount to be refunded, we have the right to deduct an amount corresponding to the depreciation of the product compared to the original value of the product, if and to the extent that such depreciation is due to the fact that you have handled the product to a greater extent than necessary to determine its properties. or function.

Refund will be made within 14 days of receiving the return. The refund will be made to you via the payment option you chose when you bought the item, provided that nothing else has been agreed or that there are obstacles to such a refund.